Customer Care from TAYBAR SECURITY

Taybar provides a full range of security services within the Commercial, Industrial, Government and Private sectors. This service is undertaken by highly motivated security officers and expert engineers, along with the backup of a dedicated management team.

Taybar provides that extra special service which offers the customer the benefit of knowing that every member of our team will be doing all that can be done to continually improve the level of service provided.

Every contract is assigned a designated Contract Manager who is there, not only to manage the day to day performance of the staff, but also the relationship with the client. Regular security meetings are held at the client's premises to discuss the on-going needs of the client and to address any issues the client may have.

In addition to this hands-on management, the key client contact has direct 24 x 7 access to the Operations Director and the General Manager.

We pledge that -

• We will always be honest with you
• We will carry out a detailed site survey
• We will remove the day to day hassle from you whilst always keeping you informed
• We will continually offer you improvements to the service
• We will only charge what is fair and reasonable
• We will pay our security officers correctly and on time
• We will keep our officers in excellent quality uniform
• We will always listen to your requirements and feedback
• We will meet you on as regular basis as you require and will not try and force you to meet us at time intervals to suit us
• We will respond as quickly as physically possible to your requests
• We will never forget that we can only be here with your backing and support